Terms of Conditions

General Terms and Conditions for the provision of web hosting services, domain registration and other related services (hereinafter “GTC”) of the company All2U services sro, Company number: 52500471, with its registered office: Karpatske namestie 10A, Bratislava – Raca, 831 06, Slovak Republic, entered in the Commercial Register of the District court Bratislava III, dept.: Sro, file number: 139452/B

1. Introductory provisions

1.1 Company All2U services sro, Company number: 52500471, with registered office: Karpatske namestie 10A, Bratislava – Raca, 831 06, Slovak Republic, registered in the Commercial Register of the District Court Bratislava I, section: Sro, file number: 139452/B (hereinafter only “Provider”) is a provider of web hosting, e-mail, second-level domain registration, server housing, virtual servers, server rental and other related services (hereinafter individually referred to as “Service” or collectively as “Services”) according to the subjects of business registered in the business registers.

1.2 The subject of the GTC is the regulation of the mutual rights and obligations of the Provider and the User. The GTC are an inseparable part of the Agreement concluded between the Provider and the User. These GTC also apply to the rights and obligations of a third party designated or authorized by the User acting in the name and on behalf of the User in connection with the relationship between the Provider and the User under these GTC. The contractual relationship based on these business conditions arises between the Contracting Parties at the moment of sending the duly executed order by the User and is governed by the provisions of the Civil Code and related regulations.

1.3 These GTC apply exclusively to the provision of those Services to Users, which are listed therein and, together with all other written contractual documents and oral agreements concluded between the Provider and the User in connection with the provision of Services, define the content of the contractual relationship between the Provider and User. These GTC do not apply to the delivery of goods by the Provider as a supplier to third parties.

1.4 By paying the Price for the ordered Service, the User confirms that he has read the wording of these GTC.

2. Description of the Services

2.1 The “Web hosting” service is a service that allows the User to place and operate domains together with space on the Provider’s domain host server. The “Web hosting” service usually also includes the “Electronic Mail” service. These services can also be provided separately.

2.2 The “E-mail” service is a service consisting in allowing the User to create a certain number of e-mail boxes, aliases, as well as a domain basket, e-mail redirection and access to e-mail via the web interface, POP3 and / or IMAP protocol.

2.3 The second-level “Domain Registration” service means the Provider’s service consisting in performing acts aimed at obtaining possession of a second-level domain name (hereinafter referred to as the “domain”) for the User, as:

a) domain registration in the name and on behalf of the User; or

b) domain registration in the name and on behalf of the Provider with a priority right of use for the User,

2.4 “Other related services” are in particular server housing, server rental or rental or operation of a virtual server, domain redirection, shell account, administration of Services provided to the User as well as other services that the Provider provides or will provide in the future within the objects of its business, registered in the commercial register.

2.5 The Provider provides the Services according to its knowledge and technical capabilities, as well as the technical capabilities of its subcontractors in a quality corresponding to the generally recognized requirements for the Services and provided to the User in similar legal relationships with other providers.

3. Definition of terms

3.1 The Agreement on the provision of web hosting services, domain registration and other related services (hereinafter referred to as the “Agreement”) is a standardized form agreement on the basis of which the User orders the Provider’s Services. The completed and sent form marked as an Order with the obligation to pay is also considered a Contract.

3.2 The GTC are these General Terms and Conditions, which are an inseparable part of the Contract, unless the parties have agreed otherwise in writing.

4. Conclusion of the Contract, Subject of the Contract

4.1 Every person interested in the Services has the right to conclude a contract with the Provider under the conditions stipulated by generally binding legal regulations and these GTC.

4.2 The Contract may be concluded at a distance by filling in and sending the Order via the Provider’s website or in writing. The Contract concluded by filling in and sending the Order via the Provider’s website becomes effective only upon payment of the first installment of the price of the Service on the basis of an advance invoice issued by the Provider.

5. Rights and obligations of the Provider

5.1 The Provider shall enable the User to use its server and software for the operation of the Hosting Service to the extent specified in the Agreement. The Provider’s server is located in the housing center of a third party as a subcontractor of the Provider.

5.2 The Provider is obliged to ensure the continuous operation of the Hosting Service. Exceptions to this obligation are facts that cannot be influenced by the Provider.

6. Rights and obligations of the User

6.1 The Hosting Service is ordered by the User for the operation of the domain name. The User chooses the domain name himself according to his own wishes and provides the explicit consent of the Provider to start providing services, even before the expiration of the period for withdrawal from the contract.

6.2 By establishing the service, the User has the right to use the Services provided by the Provider under the conditions set out in these GTC.

7. Change of Service

7.1 The User is entitled to request the Provider to change, expand or reduce the Service at any time, unless it is a one-time Service that has already been provided.

8. Duration and termination of the contract

8.1 The Contract is concluded for an indefinite period, unless the parties have expressly agreed otherwise.

9. Price for the Service and Payment Terms

9.1 Prices for the provided Service are charged to the User according to the valid Price List, which is an inseparable part of the Agreement and is published on the Provider’s website.

10. Complaints

10.1 In the event that the User believes that the scope, quality or price of the provided services do not meet the conditions and therefore show defects, he is entitled to exercise the relevant rights from liability for these defects in writing to the Provider.

11. Protection of personal data, GDPR

11.1. The User, who is a natural person, by signing the Contract or sending the Order confirms that the personal data provided by him... are accurate and true. The processing of the said personal data is carried out on a legal basis.

12. Final provisions

12.1 All rights and obligations of the contracting parties in accordance with the concluded contract are governed by the law of the Slovak Republic, regardless of the legal nature of the contracting parties and their domicile.